The short version
- We collect only what we need to run your account, the email list you choose to join, and question reports you send us.
- We don't log your quiz answers or scores on our servers. Quizzes run in your browser.
- Using your answers and questions to improve RedSkillTrade or train our AI tutor is opt-in only and off unless you turn it on. You can change your mind anytime.
- We never sell your personal information.
Who we are
RedSkillTrade (redskilltrade.ca) is operated by Jamie Ansara. We are responsible for personal information under our control and have named a privacy officer who is accountable for our compliance. Contact: info@redskilltrade.ca.
Laws we follow
We handle personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where they apply, British Columbia's and Alberta's Personal Information Protection Act (PIPA). If we offer RedSkillTrade to people in Quebec, we will also meet Quebec's private-sector privacy law as amended by Law 25 (including a published privacy officer, privacy impact assessments for transfers outside Quebec, and French-language versions of this policy and our consent forms).
What we collect, and why
| Information | Why | When |
|---|---|---|
| Email address and password (stored hashed by our sign-in provider; we never see it) | To create and secure your account | When you create an account |
| When your account was created and confirmed, and how long your access lasts | To give you your free 24 hours and any time you earn or buy | When you create an account |
| Payment details (card number, billing details) | Collected and processed by Stripe on its secure checkout page. We never see or store your full card number. We never ask for a card for the free 24 hours | Only when you buy a pass |
| Purchase records: which pass you bought, the amount, currency, date, the access period it added, your account and email, and Stripe's payment reference | To give you the access you paid for, answer questions about a payment, and keep the records tax law requires | When you buy a pass. Kept as long as Canadian tax law requires (currently 6 years) |
| Answers, wrong answers and questions you ask the AI tutor, for improving the service and training models | Only if you opt in. Stripped of your name, email and other identifiers before use | Only after you opt in |
| Plan preference stored on your own device (localStorage) | To show or hide ads and remember which pass you looked at | Stays on your device; not sent to us |
| How many free questions you've answered (a number stored on your own device) | To count your 10 free questions before we ask you to sign up | Stays on your device; not sent to us |
| Referral code from a friend's link (?ref=CODE), stored on your own device for up to 60 days | So your friend gets credit if you sign up | Stays on your device until you create an account |
| Email list: your email, where you signed up (homepage, signup, reference or referral), whether you agreed to marketing emails, when, which version of the consent wording you saw, and optionally your IP address and browser type | To send the emails you asked for and to keep a record of your consent, as Canada's Anti-Spam Legislation (CASL) requires | Only if you tick the box |
| Referral records: your referral code, which accounts signed up with it, their status (pending, rewarded or not eligible) and the free days earned | To run the referral program and prevent abuse (for example self-referrals or duplicate accounts) | When you create an account |
| Invite and promo codes: the code you used, when, and which account redeemed it (plus a simplified form of your email so each person can only use one invite). An invite code from a link is kept on your own device for up to 90 days until you sign up | To give you the free access the invite offers, and to stop codes being used twice | When you use a code |
| Question reports (“Report a problem” under a quiz question): the question ID, the reason you pick, what you type, when, the site version and a fingerprint of the question as shown. Linked to your account if you're signed in. We never ask for your name or email in the report form | To find and fix mistakes in our questions | When you send a report |
| Consent records: the version of the terms and privacy policy you accepted, when, and your age confirmation | To show what you agreed to | When you create an account |
Consent
We ask for your consent in plain language when you sign up. Agreeing to the terms and this policy is required to make an account. Using your learning data to improve RedSkillTrade or train models is a separate, unchecked box; leaving it unchecked doesn't limit your access. You can withdraw consent anytime in your account settings or by emailing info@redskilltrade.ca.
Marketing emails (CASL)
We only send marketing emails, like study tips, new question banks, new formulas, tool deals and offers, if you tick the unticked box that says so. Ticking it is never required to make an account or to practise. Every marketing email names RedSkillTrade, includes our mailing address and contact email (info@redskilltrade.ca), and has an unsubscribe link that works for at least 60 days. We act on unsubscribes within 10 business days. We keep a record of when and how you agreed, including the exact wording you saw and where you signed up. Account emails you need, such as sign-in links, receipts and a notice when passes become available, aren't marketing and may still be sent.
Referral program
If you sign up through a friend's link, we record that their code referred you and whether your account was verified. Your friend can see how many people joined with their link and how many free weeks they've earned. They can't see your name or email. We use a simplified form of your email address (for example, ignoring capital letters and "+tags") only to stop self-referrals and repeat rewards. We keep that check even if an account is deleted, so the same address can't earn a second reward.
Invite and promo codes
Some people get a personal invite code from us, and we sometimes share a promo code (such as JOURNEYMAN). When you use one, we store the code, when you used it and which account used it. Invite codes and who they were made for are visible only to us, never to other users.
Service providers
We use a small number of service providers, each bound by contract to protect your information:
- Supabase: our database and sign-in provider. Your account, the email list and question reports are stored in Canada (Central), Montreal.
- Netlify: hosts the website and delivers its pages.
- Zoho Mail: our email (info@redskilltrade.ca), including messages you send us.
- Stripe: processes payments for passes. Stripe receives your email and the payment details you enter on its checkout page, and tells us the pass, amount and a payment reference. Stripe may process data outside Canada, including in the United States.
When you sign in, a session token is saved in your browser's localStorage so you stay logged in; logging out removes it.
Young apprentices
You must be at least 13 years old to create an account. We don't knowingly collect personal information from children under 13; if we learn we have, we delete it.
Where your data is stored
Your account data is stored in Canada (Central), Montreal. Some service providers (for example web hosting or email) may process data outside your province or outside Canada; when that happens, it is protected by contract, and it may be subject to the laws of that country.
How long we keep it
- Account data: until you delete your account; we erase it within 30 days of deletion, and we delete accounts that have been inactive for 2 years.
- Quiz and tutor history: the same as your account data.
- Email list: until you unsubscribe; we keep a record of your consent and unsubscribe for 3 years.
- Question reports: until the question is fixed or the report is closed, then kept without your account link to track changes to our question bank.
- Referral records: for as long as the referrer's account exists, plus the simplified-email check described above.
- De-identified training data you opted in to: kept until no longer needed, and removed from future training if you withdraw consent.
Website analytics
We use Cloudflare Web Analytics to count visits to our website. It's a privacy-friendly service that doesn't use cookies. It tells us things like which pages were viewed, which site sent the visitor (the referrer), the country, and the type of device or browser. It doesn't track you across other websites, and we don't use it for ads. We only look at the totals, to see which pages are useful and what to improve.
Ads
Some pages show sponsored tool cards, clearly labelled “Sponsored”. Each card is a plain link to a search on Amazon.ca (see Affiliate links below). The cards themselves don't use cookies or track you. They don't show on paid passes or in our phone app. If we add an ad network that uses cookies, we'll update this policy and ask for consent where required.
Affiliate links
Some links are affiliate links. We may earn a commission at no extra cost to you. As an Amazon Associate, RedSkillTrade earns from qualifying purchases. Tool links on our reference pages and the sponsored tool cards go to stores such as Amazon.ca. We don't send the store any of your personal information. When you click, the store may set its own cookies to credit the referral to us, under its own privacy policy. We only learn about orders in totals (for example, number of items and commission), not who bought them.
Your rights
You can ask to see, correct, or delete your personal information, or withdraw consent, by contacting info@redskilltrade.ca. We'll answer within 30 days. If you're not satisfied, you can contact the Office of the Privacy Commissioner of Canada, or the provincial commissioner in BC, Alberta or Quebec.
Security and breaches
We use reasonable safeguards such as encryption in transit, hashed passwords, row-level database security and limited staff access. If a breach creates a real risk of significant harm, we will notify you and the Privacy Commissioner as the law requires.
Changes
We'll post changes here and tell account holders about significant ones before they take effect.